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Customer Testimonials


Thanks so much!! How refreshing to find a business who stands behind their word and is so customer friendly. That is very hard to find these days. You already earned my business by selling good product, but now I feel really good about it and will tell others!

Jennifer - Canine Design

It's nice to know that you only carry natural shampoos. We are a "green" company and only support vendors that share our vision. I know that no matter what products I order from you they have been scrutinized to our standards. Thanks for giving us that peace of mind along with the best service we've ever had from a grooming products supplier.

Mickey - The Natural Pooch

I just wanted to take a minute and say thank you for always giving great customer service. I always receive my order 2 days after I place it. You guys get back to me quickly when I send an e-mail. I appreciate it and will continue to buy my products from you. I have had so many problems with other companies not shipping my items and not telling me they were on back-order.

Thank you,
Laura - Barking Lot

I'm very thorough at finding the best prices and The Shampoo Lady always has the BEST prices! On top of great pricing, we always receive the best service from your company. Thanks for setting the high standards that you do.
Tim - Canine Corral

Wow, what fast service! Everytime we order from you our order arrives so fast and in great condition. Your bows are so pretty and your clothing is much higher quality than what we got from another company. Keep up the good work Shampoo Lady!
Andrea - Groomingtails

Thanks so much for your excellent service! I love to order from The Shampoo Lady.......always a pleasant experience!!
Vicki - Precious Pets

Thank you so much for the fast response! That's great customer service!
Trudi- Best Friends

Your service is very prompt and items always arrive in good shape. Thank you for that!
Sheila - Waggin' Tails

I can't thank you enough for all your help with starting my new business. Your informative tips, advice, & detailed knowledge of the products you sell is increadably unreal & fabulous!!! Very few companies provide that kind of detailed service like that. Thankyou very much! You have gained a loyal customer!
Amber's Mobile Grooming

What a great website! It's so easy ordering from you! So many sites are very confusing and cluttered with cheap stuff from overseas. I can see that you only carry the best of what's out there just like your Mission Statement says. I will be referring all of my fellow groomer friends your way. I know they'll thank me for doing so!
Tiffany - Pretty Pets

Thank you so much Shampoo Lady...I will be ordering more. I would love to keep you as my prime vendor, especially because Kelco is my favorite line.
Thanks again, Carol, Best Friends

We've been using the Shampoo Lady for years now. It's the ONLY place I'll order shampoos from. The last time I ordered from them, I was on the verge of being completely out of my customer's favorite shampoo and since it was a Friday afternoon I wouldn't be able to get it until Tuesday. Well, Pearl offered to meet me at their warehouse in Vancouver on a Saturday morning to get me the shampoo for the weekend rush! Their customer service is the best, bar none . Pearl is always friendly, the service is prompt and the prices are great! I highly recommend the Shampoo Lady to any groomer or do it yourself dog wash. 

Whitney, Pawsitively Clean 


Thank you Shampoolady for offering a nice selection of ALL natural shampoos and conditioners and everything else for my grooming needs.You've made my web searching so simple and easy at one stop,plus I get my order in a timely fashion usually within 1 or 2 business days.